Privacy Policy
Effective Date: July 29, 2026
1. About Us
EarthPlanter, LLC (“EarthPlanter,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
Our principal place of business is:
EarthPlanter, LLC
13 Pulaski St
Auburn, NY 13021
United States
This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, online services, communications, and other interactions with EarthPlanter.
2. About This Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you interact with EarthPlanter, including when you visit our website, request information, place an order, communicate with our team, subscribe to email or text messages, or use our services.
If you have questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:
3. What Personal Information We Collect and How We Collect It
We may collect personal information that you provide directly to us, including:
Contact Information
When you request information, create an account, place an order, subscribe to communications, or contact us, we may collect information such as:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Business information
- Other information you provide to us
Order and Payment Information
When you purchase products or services from EarthPlanter, we may collect information necessary to process your order, including billing, shipping, and transaction information.
Payment information is processed and stored by third-party payment processors. EarthPlanter does not store complete credit card information.
Communications and Feedback
We may collect information you provide when you communicate with us by phone, email, text message, online forms, surveys, reviews, or other methods.
Website Usage Information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage activity
This information helps us improve our website, marketing, and customer experience.
4. How We Use Your Personal Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer service and support
- Respond to questions, requests, and inquiries
- Provide product information and recommendations
- Send newsletters, promotional communications, and updates
- Send SMS/text messages if you have provided consent
- Provide seasonal planting tips, product updates, and educational resources
- Improve our website, products, and services
- Analyze customer trends and preferences
- Process promotions, contests, or surveys
- Prevent fraud and protect our business and customers
- Fulfill legal and contractual obligations
SMS Communications
If you choose to opt in to receive SMS/text messages from EarthPlanter, we may send messages related to:
- Product updates
- Seasonal planting reminders
- Educational resources
- Promotions, contests, and special offers
- Event invitations
- Customer support communications
- Other information related to EarthPlanter products and services
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
Your consent to receive marketing text messages is not required as a condition of purchasing any product or service.
You may opt out of SMS marketing messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us at [email protected].
5. How We Share Your Personal Information
EarthPlanter does not sell or rent your personal information, including your mobile phone number, to third parties for their own marketing purposes.
We may share information with trusted service providers that help us operate our business, including:
- Website and ecommerce providers
- Payment processors
- Shipping providers
- Email and SMS communication providers
- Analytics providers
- Customer service providers
These providers are authorized to use personal information only as needed to provide services to EarthPlanter.
We may also disclose information when required by law, legal process, or to protect the rights, safety, or property of EarthPlanter, our customers, or others.
6. Your Marketing Choices
You may choose whether to receive marketing communications from EarthPlanter.
Email:
You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.
SMS:
If you have opted in to receive SMS messages, you may unsubscribe at any time by replying STOP to any message.
You may also contact us at:
to update your communication preferences.
7. Data Retention
We retain personal information only for as long as necessary for business, legal, accounting, or operational purposes.
When determining retention periods, we consider the nature of the information, the purpose for collecting it, applicable legal requirements, and business needs.
8. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Restricting certain processing activities
- Withdrawing consent where applicable
To exercise these rights, contact us at:
9. Cookies and Analytics
EarthPlanter may use cookies and similar technologies to improve website functionality, understand website usage, measure marketing effectiveness, and provide a better customer experience.
You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.
10. Changes to This Privacy Policy
EarthPlanter may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
EarthPlanter, LLC
13 Pulaski St
Auburn, NY 13021
